Privacy Policy

1. Introduction

EastZebra ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (eastzebra.com) and use our services. This policy applies to all visitors, clients, and users of our website and services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form or inquiry form on our website
• Subscribe to our newsletter or email updates
• Request a consultation or proposal
• Communicate with us via email, phone, or other channels
• Enter into a service agreement with us

This information may include your name, email address, phone number, company name, job title, website URL, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Referring website or source
• Pages visited, time spent, and navigation patterns
• Device type (desktop, mobile, tablet)

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. These may include:

• Essential cookies: Required for basic website functionality
• Analytics cookies: Help us understand how visitors interact with our website (e.g., Baidu Tongji, Google Analytics)
• Functional cookies: Remember your preferences and settings

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested services
• To send you marketing communications, newsletters, and updates (with your consent)
• To improve our website, services, and user experience
• To analyze website usage and trends
• To protect against fraud and ensure website security
• To comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business (e.g., hosting providers, email service providers, analytics tools)
• Legal Requirements: We may disclose information when required by law, regulation, legal process, or governmental request
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction
• With Your Consent: We may share information with your explicit consent

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When determining retention periods, we consider the nature and sensitivity of the data, the potential risk of harm from unauthorized disclosure, our legal obligations, and the purposes for which we process the data.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request transfer of your data in a structured, machine-readable format

To exercise any of these rights, please contact us at hello@eastzebra.com.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our website and services, you consent to the transfer of your information to these countries, subject to appropriate safeguards.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: hello@eastzebra.com
• Location: Guangzhou, China